SHIPPING & RETURNS
We charge a flat rate cost of $14.95 per order.
We offer free postage for all Australian orders over $300.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item that it is not able to be sourced due to circumstances out of our control.
If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, except for the sale items, and the cosmetics.
Requests for refunds or returns must be made within 7 days of delivery of goods. Please contact us via the contact page or alternatively you can send us an email to [email protected] Please note a 20% restocking fee will apply for the returned items.
For the full terms and conditions of our Refunds and Returns, kindly refer to our Terms and Conditions page.
PLEASE NOTE: No refunds or returns are offered for the sale items and cosmetics, and a restocking fee applies.
We reserve the right to refuse returned items if the items do not comply to our returns policy. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately, without the items we cannot issue a refund. We strongly suggest you send your returns using a traceable method.
In all instances, please ensure that the goods to be returned are packaged in a strong box so they will not be crashed or damaged in transit.