Contact our

CUSTOMER CENTRE

For online sales, enquires and returns, you are welcome to contact our team by calling 1300 831 312 or fill in the inquiry form below, we will try to contact you within 24 hours (Monday – Friday between 9am and 5pm).

Email: info@glutenfreecravings.com.au
Ph: 1300 831 312
Addres: PO Box 1854 North Ryde 2113 NSW

Sydney, Australia

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

We charge a flat rate cost of $9.95 per order in NSW and all the other States are calculated automatically based on the shipping rates in our system.  Shipping is Australia-wide and we offer free shipping on orders over $95.

For Christmas cut-off date, we encourage you to place your order by midnight 9th December to have your order to arrive closer to Christmas.  Orders after that date may not be receive in time for Christmas.

Which payment methods are accepted in the Online Shop?

We accept credit card payments, MasterCard, Visa or American Express via Stripe which are processed directly on our website securely. We also offer PayPal as another payment method should you prefer to use your PayPal account. Alternatively, you can enjoy the shop now, pay over time with Afterpay.

How long will delivery take?

Please allow up to 10 business days for delivery.

How secure is shopping in the Online Shop? Is my data protected?

We strive to ensure that every credit card transaction occurs within a secure environment. Our payment system has a 128-bit SSL security encryption certification. We do not hold your credit card information after your order is complete, as it is submitted directly to our banks. Rest assure that your credit card and bank account information is secure every time you make an order.

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